AI Sentiment Tracking

What Does ChatGPT Actually Think About Your Business?

ChatGPT, Claude, Perplexity, and Gemini already have an opinion about your brand. That opinion shapes whether they recommend you - or send customers to your competitors. Troof tracks that opinion, consistently, so you can improve it.

Check What AI Thinks About You

Free 3-day trial · Setup in 60 seconds

AI Sentiment Dashboard

AI Is Already Talking About You.
What Is It Saying?

Every day, potential customers are asking ChatGPT for recommendations, searching Perplexity for solutions, and chatting with Claude about which businesses to trust. These AI models don't guess. They form opinions based on your reviews, your content, your online reputation, and hundreds of other signals.

If AI thinks you're unreliable, outdated, or untrustworthy — it won't recommend you. And you'll never know the customer existed. They never visit your website. They never see your pricing page. They just go to whoever AI recommended instead. That's the invisible loss. And most businesses have no idea it's happening.

Troof Tracks What AI Thinks
So You Can Shape It.

Query Every Major AI Model

Troof connects to ChatGPT, Claude, Perplexity, and Gemini and asks them directly: what do you think about this business? It captures their full response, scores the sentiment, and tracks it over time.

Every week, you see exactly how AI perceives your brand - and whether that perception is improving or declining.ChatGPTClaudePerplexityGemini

Uncover the Sources Behind the Opinion

But Troof doesn't stop at the score. It also pulls in the signals AI is using to form that opinion - the review sites, blog posts, Reddit threads, forum mentions, and web pages that AI references when it talks about you.

You don't just see what AI thinks. You see exactly where it's getting its information from.

Monitor Continuously, Not Just Once

This isn't a one-time audit. It's continuous monitoring. Because AI's opinion of your business changes as your reviews, content, and online presence evolve.

Troof makes sure you always know where you stand - and why.

AI Sentiment Scores across ChatGPT, Claude, Perplexity, and Gemini
AI Sentiment Workflow

How It Works

Add Your Business
Greenfield & Co
www.greenfieldco.com
Financial Services
Step 01

Connect Your Business

Add your business to Troof; your website, your brand name, the industry you operate in. Troof uses this to query AI models about your business specifically.

ChatGPT
ChatGPT

What do you think about Greenfield & Co?

ChatGPT

Greenfield & Co is a well-regarded financial services firm with strong customer reviews. They're frequently praised for their transparency and personalised advice...

Positive Sentiment — 87%
Step 02

Troof Queries AI & Uncovers the Sources

Troof asks ChatGPT, Claude, Perplexity, and Gemini what they think about your business. It captures their full responses, analyses the sentiment, and scores it. You see exactly what each AI model says, word for word.

87%

Overall Sentiment

+8% this month

Negative sentiment detected

New 1-star Google review cited by Claude

AI sentiment change detected

Perplexity score improved after review response

Step 03

Track, Monitor & Act On Changes

Your sentiment is tracked consistently. See trends over weeks and months. When sentiment drops, Troof spots it immediately and shows you why — whether it's a new negative review, a Reddit thread, or a change in the sources AI is pulling from.

Why Businesses Track Their
AI Sentiment With Troof

See What Every Major AI Model Thinks About You

Troof doesn't check just one model. It queries ChatGPT, Claude, Perplexity, and Gemini — because each AI forms its own opinion. You get the complete picture, not a partial one.

ChatGPT
ChatGPT
87%
Claude
Claude
74%
Perplexity
Perplexity
81%
Gemini
Gemini
69%
Sources Referenced by AI
Google Reviews (4.2★)
Review
r/smallbusiness thread
Forum
TechCrunch mention
Article
+8 more sources identified

See Exactly Where AI Gets Its Information

Troof identifies the sources AI references when forming its opinion — review platforms, blog posts, Reddit threads, forum mentions, news articles, and more.

Sentiment drop detected

New Reddit thread cited by Perplexity

Flagged within 24 hours

Catch Sentiment Drops Early

AI's opinion changes over time. A bad review, a negative Reddit thread, or a critical blog post can shift how AI perceives you overnight. Troof catches these drops early.

Understand Exactly Why AI Feels That Way

Troof doesn't just show you a score. It shows you the full AI response — what it says about your strengths, your weaknesses, and what's influencing its opinion.

ChatGPT
ChatGPT Response

"They're known for excellent customer service but some reviews mention slow response times..."

2 strengths1 weakness
W1
W2
W3
W4
W5
W6
W7
W8
+22% over 8 weeks

Track Improvements Week Over Week

Watch your sentiment score shift as AI picks up on the improvements you've made. Troof tracks every change so you can see the direct impact.

Get Actionable Insights, Not Just Data

Every sentiment report comes with specific recommendations. Troof analyses what's dragging your sentiment down and tells you exactly what to do about it.

Respond to 2-star Google reviewhigh
Update 'About' page with recent awardsmedium
Request reviews from 5 recent clientsmedium
Address Reddit complaint in r/fintechhigh

Inside Your
AI Sentiment Dashboard

Full AI Responses; Word For Word

See exactly what ChatGPT, Claude, Perplexity, and Gemini say when asked about your business. Not a summary. Not just a score. The actual words AI uses to describe you.

This is powerful because you can read exactly how AI frames your strengths, weaknesses, and reputation to potential customers who ask.
Full AI Responses; Word For Word

The Sources Behind the Sentiment

For every AI response, Troof surfaces the sources that AI is drawing from: the specific review pages, blog posts, Reddit threads, news articles, and forums that are shaping its opinion.

When your sentiment changes, you can trace it back to the exact source. If a negative blog post or Reddit thread affects how AI talks about you, you'll see it here.
The Sources Behind the Sentiment

Sentiment Scores Tracked Over Time

Every response is scored and tracked. Your dashboard shows sentiment trends across all four AI models so you can see if you're improving, holding steady, or slipping.

Filter by model, by date range, or zoom into specific periods when changes occurred. When you spot a dip, you can drill in and see which source caused it.
Sentiment Scores Tracked Over Time

Insights That Tell You What To Fix

Troof doesn't leave you staring at charts. When your sentiment dips, it tells you why and what to do about it. A specific bad review being referenced. A Reddit thread spreading misinformation. Outdated information on your website. And it gives you a clear action plan to fix it.
Insights That Tell You What To Fix
Real Results From Real Businesses

Businesses Already Tracking
Their AI Sentiment

We doubled our positive reviews in 60 days and cut refund requests by 20%. Troof replaced three tools and gave us insights we never had before.
Ian Wright

Ian Wright

Founder, VirtualNonExecs

Troof gave us insights we never had before. We're now able to make better decisions on features to add to our product, and improve our customer support.
Jason Richards

Jason Richards

Founder, The Green Light

We were spending hours reading customer feedback and trying to make sense of it. Now, we can get instant insights into what our customers are saying, and make better decisions based on it.
Ben Johnson

Ben Johnson

Marketing Manager

Stop Guessing What AI
Thinks About You

Without Troof
With Troof
Manually asking ChatGPT about your business every few weeks
Automated tracking across 4 AI models, consistently
No idea what Claude, Perplexity, or Gemini think about you
Full sentiment view across every major AI model
No visibility into which sources AI is using to form its opinion
Every source surfaced — review sites, blogs, Reddit, forums, articles
A negative blog post or Reddit thread tanks your sentiment and you never know
Troof flags the exact source causing a sentiment drop so you can act immediately
Only checking when you remember to
Continuous monitoring with trend tracking over time
Getting a response but no idea what to do with it
Actionable insights and specific recommendations on every report
No way to know if changes you made actually helped
Sentiment scores tracked over time — see the impact of every improvement

Find Out What AI Thinks About Your Business

Your first AI Sentiment report is included in your free trial. See what ChatGPT, Claude, Perplexity, and Gemini actually say about you and the sources shaping that opinion in 60 seconds.

Check What AI Thinks About You

Free 3-day trial · Setup in 60 seconds

The Full AI Visibility & Reputation Management System

Explore How Troof Manages Your
AI Visibility & Online Reputation

AI Discovery Tracking Dashboard

AI Discovery Tracking

Track if your business is being recommended when customers search for what you offer across AI. See which prompts mention you, who's winning, and why.

Learn More
AI Visibility Action Plans

AI Visibility Actions

Get specific, actionable steps to improve your AI sentiment and grow your AI presence. Fix reviews, create content, and build citations based on what AI sees.

Learn More
Review Management Dashboard

Review Collection & Management

Your reviews are AI's training data. Collect the right ones and protect against the wrong ones. Import from Google, Trustpilot, Yelp, and more.

Learn More

Questions? We've Got Answers.

Troof tracks your AI sentiment on a regular, consistent schedule so you always have fresh data. You don't need to remember to check manually. Every tracking cycle queries all four AI models and updates your dashboard automatically.